Refund Policy
Details on our cancellation and refund procedures.
1. Refund Eligibility
Refund eligibility varies based on the type of service purchased (e.g., membership, flight, hotel, holiday package). Specific refund terms are provided at the time of booking.
2. Processing Time
Once a refund is approved, it will be processed and credited back to the original method of payment within 7-14 business days, depending on your bank's processing times.
3. Cancellations by TripyVerse
If we cancel a tour or service due to unforeseen circumstances, you will be offered a full refund or an alternative booking option of equal value.
4. Non-Refundable Services
Some bookings, such as certain promotional offers or last-minute deals, may be non-refundable. Please check the specific terms and conditions associated with your booking.
5. Membership Refunds
Membership fees are generally non-refundable once the membership period has commenced. Please review the specific membership agreement for details regarding cooling-off periods or exceptions.
6. Contact Us
If you believe you are entitled to a refund or have questions about our refund policy, please contact our support team at info@tripyverse.com.